FAQ
all
About company
About service
About order
About products

all

Can l get some samples? how can l get it?

Yes, we can send you some free sample albums, but you need to pay for the express delivery of DHL, TNT, etc.

Can I Customize The Product?

Yes, you can customize the color, logo, design, package, etc. according to your requirements.

Do You Monitor The Quality Of The Product?

A:Quality is the most important for us, we always pay high attention to quality  controlling.B: Yes, we attach great importance to quality control. We have special staff responsible for monitoring the quality of the product to ensure the quality of the product.

If The Product Have Quality Problems Can Be Returned?

Our products will be rigorously tested before they are sent to the customer. If you have quality problems, please contact us in time to resolve.

What If I Want To Know More About The Product?

You can send us an email, we will reply in time, or you can call us to ask the relevant information.

What Kind Of Product Are You Selling?

We supply industrial products all over the globe to a wide range of companies worldwide, ranging from large multinational organizations to small individual companies.Our Main products as following:Ball Valves, Gate Valves, Globe Valves, Check Valves

About Price

The price is negotiable. It can be changed according to your quantity or package.  When you are making an inquiry, please let us know the quantity you want.

How Do I Pay For My Purchase Order?

Normally we accept T/T (30% deposit beforeproduction and the balanced before shipment).But we can also accept othe payment methods likeL/C, credit card or e-checking if you request.

What's The MOQ?

A: There is no minimum order quantity, and it is produced according to the actual order quantity.B: If you order our stock, we can ship within 48 hours after receipt of payment.

What's The Delivery Time?

It will take about 40 days to finish an order. But the exact time is according to actual situation.

Can You Arrange Shipment?

Yes,we can arrange shipment by boat, by air or express as your request, We have good cooperation with shipping agent.

What's Your Working Time?

24 hours online,  and please call at 8:30 to 17:30 on Mondays to Fridays.

I Can Not Access Your Company's Website Properly, Why?

This means that your browser may need to be upgraded to the latest version. If the browser is still unable to access after the upgrade, please try to enter our website after a few minutes.

How Can I Get Information About Your New Product?

You can login t our website and register,We will update the information of our new products and push it to you.Or you can contact us on onerovalve.com .We are very pleasure to service you.